Refund policy

At Walkin Wardrobe, we take great care in curating and packaging every order to ensure it reaches you in perfect condition. Because of the nature of our ethnic wear products, we currently do not offer returns or exchanges, except in the case of items received damaged.

Damaged Item Policy If you receive a damaged or defective item, please contact us within 48 hours of delivery at 9288458074 or hiauradesigns@gmail.com, along with:

• Your order number
• Clear photos/video of the damaged item and its packaging

Once verified, we will offer a replacement or refund for the damaged item, as applicable.

Please Note

• Requests raised after 48 hours of delivery will not be entertained.
• Items must be unused, unwashed, and with original tags/packaging intact for a damage claim to be processed.
• We do not offer returns or exchanges for reasons such as size mismatch, change of mind, or personal preference. We encourage you to check our size chart carefully before placing an order.

For any questions regarding your order, feel free to reach out to our Customer Care team at 9288458074 or hiauradesigns@gmail.com.